What to Do if Your Radio Won’t Power On

Sometimes, no matter how many recovery steps you try, your radio may still refuse to turn on. A common symptom is that the display stays dark, there’s no sound, and the only sign of life is a faint click from the speaker when powering off. Even pressing all three side buttons—including the PTT—or trying just the two function keys makes no difference.

When Recovery Doesn’t Work

If you’ve already followed the recommended reset and recovery steps without success, it’s a clear sign that your unit may have developed a deeper hardware fault. At this stage, further troubleshooting on your own is unlikely to resolve the problem.

The Next Step: Replacement

The best solution is to arrange for a replacement unit. To make this process smooth, you should provide your shipping address and order number to the support team. Once received, they will dispatch a replacement so you can get back on the air without further delays.